How to spot an unofficial SG Arrival Card site

The SG Arrival Card (SGAC) is free. Singapore's Immigration & Checkpoints Authority (ICA) takes it in two places only: the SGAC e-Service at eservices.ica.gov.sg/sgarrivalcard and the official MyICA Mobile app. ICA says it does not support or endorse commercial services that submit the card for a fee, and that those services are not affiliated with it. If a site wants your payment card details before it will send your arrival card, you're not on ICA's site.

What the SG Arrival Card is

The SGAC is the online version of the old paper disembarkation/embarkation card, the one people called the "white card". ICA stopped using the paper card on 27 March 2020. Today the SGAC comes with an electronic health declaration, and you submit both in one go. ICA is clear that the SG Arrival Card is not a visa. Whether you need a visa depends on your passport, so check your passport's page for Singapore, for example UK, US, India, Philippines or Mexico.

All travellers submit one before arriving in Singapore. There are two exceptions: people transiting or transferring without going through immigration, and residents (Singapore citizens, permanent residents and Long-Term Pass holders) entering through the Woodlands and Tuas land checkpoints.

Why so many lookalike sites exist

ICA has received reports from travellers who thought they were using its official SGAC e-Service and were then charged a processing fee. The same submission on ICA's own service would have cost nothing. ICA describes these sites as using names or design features that make them look connected to the government.

ICA keeps a public list of commercial entities and websites that charge for SGAC submission. It had 63 entries when we checked on 28 October 2026, and ICA last updated it on 15 September 2026. You can read the list on ICA's advisory on websites offering paid SGAC services. ICA notes that the list isn't complete, so a site that isn't on it isn't automatically safe.

ICA also warns about a second kind of site: fake copies of ICA's own website or e-Service pages, which may be trying to collect your personal details.

How to check you're on ICA's site

ICA's rule is simple. Every official ICA website and e-Service address contains ".ica.gov.sg". ICA gives these examples:

• https://www.ica.gov.sg/
• https://eservices.ica.gov.sg/sgarrivalcard/

Read the whole address in your browser bar. Some of the sites on ICA's list put "sg", "arrival card" or "singapore" in their name, and several end in .sg, so a .sg ending on its own doesn't make a site official. The part that matters is ".ica.gov.sg".

Three more signs you're on the wrong site:

1. It asks you to pay. The official SGAC has no fee.
2. It describes the SGAC as a visa. ICA says it isn't one.
3. You reached it through an ad or a link in a message. Type the address yourself, or open the MyICA Mobile app you downloaded from the App Store or Google Play.

If you find a fake ICA site, ICA asks you to report it to the Singapore Police anti-scam helpline on 1800 722 6688 or through www.police.gov.sg/i-witness.

When to submit

Submit within three days before you arrive, counting your arrival day. ICA's example: if you arrive on 30 June, you can submit from 28 June. After you submit, ICA sends an acknowledgement email to the address you entered.

If your health changes after you've submitted, update it with "Update SGAC" on the e-Service. ICA warns that false health declarations can be prosecuted under the Infectious Diseases Act.

Travelling with family or friends? "Group Submission" covers a group travelling to Singapore together on one trip. It doesn't cover several separate trips.

What the card doesn't do

At the immigration counter you show your travel document to the ICA officer. Submitting the SGAC doesn't guarantee entry, and it doesn't set how long you can stay. That comes from the e-Pass ICA issues when you enter. Foreign passports must have six months of validity. Short-term visitors should carry enough cash and proof of onward travel. Our Singapore entry requirements page has the rest, and our SG Arrival Card guide links straight to the official form.

Quick answers

What is the official SG Arrival Card website? The SGAC e-Service at eservices.ica.gov.sg/sgarrivalcard, run by Singapore's Immigration & Checkpoints Authority (ICA). You can also use the official MyICA Mobile app.

Does the SG Arrival Card cost anything? No. Submitting the SGAC through ICA is free. ICA doesn't endorse paid services that submit it for you, and they aren't affiliated with ICA.

How can I tell if an SG Arrival Card site is official? Check the address. Every official ICA website and e-Service address contains ".ica.gov.sg".

Does ICA publish a list of unofficial SG Arrival Card sites? Yes. ICA's advisory on paid SGAC services lists commercial entities and websites that charge for submission. It had 63 entries when we checked on 28 October 2026. ICA notes the list isn't complete, so a site that isn't on it isn't automatically safe.

When should I submit my SG Arrival Card? Within three days before you arrive, including your arrival day. If you arrive on 30 June, you can submit from 28 June.

Is the SG Arrival Card a visa? No. ICA says the SG Arrival Card is not a visa. Check your passport's visa rules for Singapore separately.

Sources: SG Arrival Card with Electronic Health Declaration, ICA, Public advisory on paid SGAC services, ICA, Advisory on fake or misleading websites, ICA, Entering Singapore, ICA. Checked 28 October 2026.